Refund Policy
When you make a purchase on Inquiry Learning, you agree to our refund policy. Except as provided in our Refund Policy, all sales are considered final and nonrefundable once an order is submitted. We may, in our sole discretion, modify our Refund Policy or, on a case-by-case basis, issue a refund for a reason that falls outside of our Refund Policy. contacting us.
We want you to be completely satisfied with your purchase from our site. If you are not satisfied with your purchase, please contact us within five days of your purchase to request a refund.
Refund Eligibility
To be eligible for a refund, you must meet the following criteria:
- Your purchase was made within the last 5 days
- Your purchase was not a final sale or clearance item
- Your purchase was not a custom order or personalized item
- Your purchase is in its original condition and packaging
Refund Process
To request a refund, please contact us at [email protected]. We may ask for additional information about your purchase to process your refund request.
Once your refund request is approved, we will process your refund within 30 days. Your refund will be issued in the same form of payment used for the original purchase.
Please note that shipping and handling fees, if applicable, are non-refundable.
Canceled Orders
If we cancel your order for any reason, we will issue a full refund for the purchase price and any applicable taxes and shipping fees.
Exchanges
We do not offer exchanges at this time. If you wish to exchange your purchase for a different item, please request a refund and place a new order for the item you would like.
Contact Information
If you have any questions or concerns about this refund policy or a specific refund request, please contact us at [email protected].
Accessibility Policy
At Inquiry Learning, we are committed to providing a website that is accessible to all users, including those with disabilities. We strive to ensure that our website complies with accessibility standards and guidelines, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
Accessibility Features
We have implemented, where applicable, the following features to make our website more accessible:
- Alternative text for images: We provide alternative text descriptions for images on our website to make them accessible to users who rely on screen readers or other assistive technologies.
- Keyboard accessibility: Our website can be navigated using a keyboard, allowing users who cannot use a mouse to access all content and features.
- Clear and consistent headings: We use clear and consistent headings to help users navigate our website more easily.
- Color contrast: We ensure that there is sufficient contrast between text and background colors to make content more legible for users with low vision or color blindness.
Feedback
We welcome feedback from users on the accessibility of our website. If you encounter any accessibility barriers while using our website, please contact us using the information provided. We will make every effort to address your concerns and improve accessibility.
Contact Information
If you have any questions or concerns about this accessibility policy or the accessibility of our website, please contact us at [email protected].
Privacy Policy
This Privacy Policy outlines how Inquiry Learning collects, uses, and protects your personal information. By using our website or services, you agree to the terms of this policy.
Collection of Personal Information
We may collect personal information such as your name, email address, phone number, and other details when you voluntarily submit this information to us. We may also collect information about your use of our website or services through cookies or other tracking technologies.
Use of Personal Information
We use personal information to provide and improve our website and services, communicate with you, and respond to your inquiries or requests. We may also use your information for marketing purposes, but we will always give you the option to opt-out of receiving marketing communications.
Sharing of Personal Information
We do not sell or share your personal information with third parties unless required by law or to fulfill a service request that you have made. We may use third-party service providers to help us operate our website and services, and these providers may have access to your personal information in order to perform their duties.
Security of Personal Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.
Retention of Personal Information
We will retain your personal information for as long as necessary to provide our services or as required by law.
Your Rights
You have the right to access, modify, or delete your personal information that we have collected. You also have the right to withdraw your consent for us to use your personal information for marketing purposes. To exercise these rights, please contact us using the information below.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review this policy periodically for any changes.
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us, using the following: [email protected].